Emotionally intelligent people are curious about everyone, irrespective of personality type. This curiosity is built on empathy. Good leaders are highly empathetic, enabling them to understand, use and manage emotions to reduce stress, communicate effectively, overcome challenges and defuse conflict.
In M&As, this quality leads to a clear focus and constructive collaboration. An empathetic advisor is able to lead and challenge all parties in the transaction, increasing the chances of a successful conclusion. Transactional leaders instinctively understand when to push and when to listen.
Many transactions fail at the final hurdle; empathy is critical in navigating past these latter pressure points, to a successful transaction. #managment #leadership #entreprener